Gear up for smoother journeys with Touch ‘n Go’s innovative NFC and RFID solutions

With the festive season in full swing, Touch ‘n Go is sharing essential tips to ensure a smoother journey for everyone. From its wide range of products, Touch ‘n Go’s innovative NFC and RFID solutions stand out as the most convenient options to enhance the travel experience.

Touch ‘n Go’s NFC-enabled Touch ‘n Go Cards and Charms enable users to reload their balance from the Touch ‘n Go eWallet using an NFC-enabled mobile phone anytime, anywhere. This eliminates the need for physical reload locations or cash, making it faster and more convenient. 

Watch this video on how fast and simple the reload process is : https://www.instagram.com/reel/DHsEie5pMR_/?igsh=MXVxYmd3Z2xhZWgzOQ==

There are a variety of attractive card and charm designs catering to individual tastes and preferences. Some of these are created in collaboration with local talents and brands - supporting homegrown creativity as well as Malaysia’s unique culture and heritage - staying true to Touch ‘n Go’s identity as a proudly Malaysian brand.

The Touch ‘n Go Cards and Charms are available for purchase online via the Touch ‘n Go eWallet, as well as the Touch ‘n Go eWallet Lazada Store. They are also available at Touch ‘n Go Service and Sales Centers in Nu Sentral and Bangsar South. Users can also purchase the cards at selected retail partners and convenience stores such as 7-Eleven, and Caltex and Petronas stations.

Users should register their Touch ‘n Go Card or Charm with their Touch ‘n Go eWallet for enhanced security as each user’s identity is securely verified through an KYC (Know Your Customer) process. This ensures that the user’s card or charm balance is protected even if the card or charm is lost or misplaced.

The Touch 'n Go RFID linked to the Touch ‘n Go eWallet provides users a smooth and seamless drive-through experience at toll booths.  In the event of insufficient balance, the new SOS Balance feature in the Touch ‘n Go eWallet will enable eligible users pass through tolls, and they have 24 hours to reload their eWallet and settle the charges, with no extra fees. This benefit ensures smooth, worry-free toll transactions when it’s needed most.

Touch ‘n Go CEO, Praba Sangarajoo said, “We want to help Malaysians travel with ease without worrying about road inconveniences, by offering flexible and innovative solutions. We remain committed to enhancing mobility, convenience, and security for all our users, and we are continuously exploring ways to ensure seamless and stress-free travel, so you can focus on what matters most as you celebrate this festive season with your loved ones.”

As Malaysia progresses towards becoming a smart nation, Touch 'n Go has evolved from a cash toll payments partner into a key player in advancing the nation's mobility landscape, making significant strides in the development of innovative mobility solutions and contributing towards a smarter, more efficient transportation ecosystem for the future.