Frequently Asked Questions
What is this promotion?
Users who key in promo code “NEWYEAR” during their purchase of a comprehensive car insurance policy/ takaful certificate via CarInsure shall be entitled to a Cashback of RM18.88 per transaction during the Promotion Period. Besides that, Users who purchase any comprehensive or third party, fire and theft (TPFT) car insurance / takaful via CarInsure shall stand a chance to win a Cashback Angpao of RM188. Total 10 units of Cashback Angpao will be given out for users who participate in this promotion.
What is the duration of this promotion?
The Promotion Period is from 15 Jan 2025 until 28 Feb 2025, inclusive of both dates.
Who is eligible to get the cashback of RM18.88? Are there any capping for RM18.88 Cashback?
Users who purchased a comprehensive car insurance/ takaful on CarInsure via Touch ‘n Go eWallet and apply the promo code “NEWYEAR” during the promotion period. The Cashback is only limited to the first 2,500 comprehensive policies/certificates throughout the Promotion Period based on a “first come, first served” basis.
What is the difference between comprehensive and third party, fire and theft (TPFT)?
Comprehensive insurance/takaful pays for the fire, theft, loss or damage to your car when there is an accident with a third parties’ vehicle or property. This includes protecting you when you are responsible for the injury or death of the third party, and/ or damage to their property.
Third Party Fire & Theft insurance/ takaful only pays for the damage to the third parties’ car or property when there is an accident, and protects you when you are responsible for the injury or death of the third party. It includes fire damage or theft of your car.
Is the promotion valid on all platforms?
This promotion is only valid for purchases made on CarInsure found within the Touch ‘n Go eWallet.
Can I purchase multiple insurance policies/ takaful certificate to be entitled for the Cashback in this Promotion?
Yes, you can purchase/ renew multiple insurance policies/ takaful certificate via CarInsure and you will still be entitled for the Cashback and earn more entries to win for Cashback Angpao, subject to the Promotion Terms and Conditions.
When will I receive the RM 18.88 cashback?
You will receive the Cashback in your Touch ‘n Go eWallet account within 10 working days after issuance of the said policy.
How are the RM188 Cashback Angpao winners being selected?
The winners will be chosen randomly by the Organiser within 30 calendar days after the promotion ends, and the Cashback Angpao will be credited to the winners' eWallet accounts within 30 calendar days from the end date of the promotion.
How will I know if I am selected as Cashback Angpao winner?
The winner announcement will be made through Touch ‘n Go eWallet Facebook or Instagram. The winner will then be contacted by the Organiser via email.
When will I receive the Cashback Angpao if I am the winner?
Winner selection will be processed by 30 Mac 2025 and the expected cashback to be fulfilled by 30 Mac 2025 as well.
Soalan Lazim
Apakah tawaran promosi ini?
Pengguna yang memasukkan kod promo “NEWYEAR” semasa membeli polisi insurans kereta/ sijil takaful komprehensif melalui CarInsure berhak mendapat Pulangan Tunai sebanyak RM18.88 untuk setiap transaksi semasa Tempoh Promosi. Selain itu, Pengguna yang membeli mana-mana insurans/takaful kereta komprehensif atau pihak ketiga, kebakaran dan kecurian (TPFT) melalui CarInsure akan berpeluang memenangi Cashback Angpao sebanyak RM188. Sebanyak 10 unit Cashback Angpao akan diberikan kepada pengguna yang menyertai promosi ini.
Apakah tempoh promosi ini?
Tempoh promosi adalah dari 15 Jan 2025 sehingga 28 Feb 2025, termasuk tarikh yang dinyatakan.
Siapakah yang layak mendapat pulangan tunai RM18.88? Adakah terdapat sebarang had untuk Pulangan Tunai RM18.88?
Pengguna yang membeli insurans/takaful kereta komprehensif di CarInsure melalui Touch ‘n Go eWallet dan menggunakan kod promo “NEWYEAR” semasa tempoh promosi. Pulangan Tunai hanya terhad kepada 2,500 polisi/sijil komprehensif pertama sepanjang Tempoh Promosi berdasarkan asas giliran.
Apakah perbezaan Perlindungan Komprehensif dan Perlindungan Pihak Ketiga, Kebakaran & Kecurian (TPFT)?
Insurans/takaful komprehensif membayar untuk kebakaran, kecurian, kehilangan atau kerosakan pada kereta anda apabila berlaku kemalangan dengan kenderaan atau harta pihak ketiga. Ini termasuk melindungi anda apabila anda bertanggungjawab atas kecederaan atau kematian pihak ketiga, dan/atau kerosakan pada harta mereka.
Insurans/takaful Pihak Ketiga, Kebakaran & Kecurian hanya membayar kerosakan pada kereta atau harta benda pihak ketiga apabila berlaku kemalangan, dan melindungi anda apabila anda bertanggungjawab ke atas kecederaan atau kematian pihak ketiga. Ini termasuk kerosakan kebakaran atau kecurian kereta anda.
Adakah promosi ini sah digunakan di semua platform?
Promosi ini hanya sah bagi pembelian yang dilakukan melalui CarInsure yang didapati di dalam Touch ‘n Go eWallet.
Bolehkah saya membeli beberapa polisi insurans/ sijil takaful untuk layak mendapat Pulangan Tunai RM18.88 dalam Promosi ini?
Ya, anda boleh membeli/ memperbaharui beberapa polisi insurans/ sijil takaful melalui CarInsure dan anda masih layak mendapat Pulangan Tunai RM18.88 dan memperoleh lebih banyak penyertaan untuk memenangi Cashback Angpao RM188, tertakluk pada Terma dan Syarat Promosi.
Bilakah saya akan menerima pulangan tunai RM18.88 ini?
Pulangan Tunai akan dikreditkan ke dalam akaun Pengguna Touch ‘n Go eWallet dalam masa 10 hari bekerja setelah penerbitan polisi/sijil tersebut.
Bagaimanakah pemenang Cashback Angpao RM188 dipilih?
Pemenang akan dipilih secara rawak oleh Penganjur dalam tempoh 30 hari kalendar selepas promosi tamat, dan Cashback Angpao akan dikreditkan ke akaun eWallet pemenang dalam masa 30 hari kalendar dari tarikh tamat promosi.
Bagaimanakah saya akan tahu jika saya dipilih sebagai pemenang Cashback Angpao RM188?
Pengumuman pemenang akan dibuat melalui Touch ‘n Go eWallet Facebook atau Instagram. Pemenang kemudiannya akan dihubungi oleh Penganjur melalui e-mel.
Bilakah saya akan menerima Cashback Angpao RM188 jika saya pemenang?
Pemilihan pemenang akan diproses selewat-lewatnya pada 30 Mac 2025 dan pulangan tunai yang jangka akan dipenuhi pada 30 Mac 2025.